Products
Are all BALLEGO products natural?
Our formulas are dermatologically tested and made with safe, effective ingredients - combining natural components with modern skin science. No harsh chemicals, no shortcuts.
Are your products vegan and cruelty-free?
Yes. All BALLEGO products are vegan and never tested on animals. Every ingredient is selected responsibly and ethically.
Can I use BALLEGO products daily?
Absolutely. Each formula is designed for consistent, everyday use - gentle on skin, powerful in effect.
What is the shelf life of BALLEGO products?
Unopened products remain fresh for up to 24 months. Once opened, we recommend using them within 12 months for the best quality and effect.
GENERAL ENQUIRIES
How should I store BALLEGO products?
Keep them in a cool, dry place away from direct sunlight to maintain freshness and performance.
How Can I Check The Status Of My Order?
You’ll receive a confirmation email right after placing your order. Once it ships, you’ll get a tracking link to follow the delivery. Didn’t get it? Check your spam folder or contact us at info@ballego.com
Can I cancel or change my order?
Once an order is processed, it can’t be changed. If you made a mistake, reach out to us as soon as possible at info@ballego.com— we’ll do our best to help before it ships.
SHIPPING
How Long Does Shipping Take?
Delivery usually takes 3–7 business days, depending on your location. You’ll receive tracking updates via email.
How Much Is Shipping?
We offer free shipping with all orders when you spend over 49 EUR. Shipping may vary depending on the weight and the distance. You can check the shipping price in the checkout.
Didn't find what you were looking for? Feel free to contact us at any time!